Regulations
GENERAL PROVISIONS
Online Store vhplus.com the wholesale over the Internet. Orders are accepted only by the http://www.vhplus.com
Mailing address vnlot.net Online Shop
MILAN NGUYEN Pty o.o.
st. Nadrzeczna 7
05-552 Kosovar Wolka
Contact by phone with an Internet Store Vnlot.net is possible from Monday to Sunday from 08:00 - 20:00 at number (+48) 790 86 86 86
Contact by e-mail is possible around the clock via e-mail address: vhpluspl@gmail.com
Using a shop constitutes acceptance of these Rules.
OFFER
Articles provided by Shop Vnlot.net are new. If you receive goods from the factory defect complaint to the Customer shall have a claim under the provisions of applicable law and the terms of the complaint.
All prices of goods served in the PLN.
Vnlot.net Shop reserves the right to any changes in the prices of products on offer without notice. It also has the right to remove or add products to offer, placing, removal, and changes of promotional campaigns at any time.
The price of each product is valid at the time of placing an order.
Rules for the procurement
Shop Vnlot.net conduct its commercial operations through service http://www.vhplus.com
The basis for the implementation of the customer order is properly filled in form in the final stages of ordering. Is required to properly fill out all fields. Shop vhplus.com verified Order by phone or email. If you do not get in touch with the customer within 3 business days, your order will be canceled.
Orders can be placed through the site http://www.vhplus.com or by phone.
In case of suspicion of submitting false data, vhplus.com Shop reserves the right to terminate the contract.
Orders are executed in the order they are received, until stocks are exhausted.
Vnlot.net not responsible for canceled orders due to technical reasons (malfunctioning of the systems, networks, etc.), but after identifying the error will make every effort to fix it.
Process the order condition is the presence in the store and / or suppliers store.
Online store customer Vnlot.net be informed on the status of his order. In the absence of the product will be advised of the possibility of changing the order, extend the time of delivery or cancel the order.
Vnlot.net Shop accepts orders 24 hours a day, throughout the year. Orders placed on Saturdays, Sundays and holidays will be processed the first business day of ordering.
In the absence of the ordered goods in the warehouses, the client will be informed immediately. It may happen that some of the articles presented on this site may already be sold out for what we sincerely apologize.
After placing an order, the buyer will be sent a confirmation that the order reached us.
For each order VAT invoice is issued.
PAYMENT
There are three methods of payment:
Prepayment of 10% of the contract. The remainder of the contract payment is payable on delivery.
Payment by bank transfer - while accounting for the transfer to our account, the parcel is packed and shipped (excluding bank holidays and public holidays).
Payment - Payment on receipt of the contract - cash courier.
When payment on delivery, we send in 24 hours (excluding bank holidays and public holidays) after receiving the news of the choice of this option.
It also tells you that the first order from a new client to execute a transfer payment options order of 10% (the rest of the amount for delivery). Subsequent orders will be executed according to your choice: transfer or download.
In the transfer order number and name of the buyer. If you are registered, please enter the correct user name - nickname. None of this information may extend the period to complete the transaction.
PRINCIPLES OF SUPPLY CONTRACTS
Shipments are delivered to the address indicated in the order form DHL. Delivery time depends on the type of delivery and address of the recipient. Delivery time can be extended if the courier does not find anyone at the address below, or for other reasons attributable to the courier company. Shop Vnlot.net not responsible for delays in delivery caused by failure by courier companies.
The cost of each pack to 31 kg DHL is 25 zł gross + download 5 zł gross (paid once, irrespective of the number of sent packets).
Every order we try to realize as soon as possible. For shipment or delivery of the goods begin within 48 hours from the date of receipt of the contract (with option for delivery), or the registration of transfer to our bank account.
Warranty, Complaints and Returns
First You are entitled to lodge a complaint in the store within 7 days from the date of delivery in the event of the delivered goods:
A. - manufacturing defects,
b - non-conformity with the particular order.
Second In this case the customer is asked to contact customer service by email or phone vhpluspl@gmail.com. Claims for goods returned without prior agreement will not be considered.
Third If reference is advertised goods must be accompanied by an invoice purchasing.
We do not accept parcels sent COD.
4th The complaints are resolved within 14 days of receipt of shipping the advertised goods.
In the event that a complaint, defective merchandise will be replaced by another, full blown, and if it will be impossible (for example due to exhaustion of stocks of goods), Shop will return the equivalent of a commodity price or offer other goods available in the store to choose from.
Costs associated with returning the product advertised Shop returns after accepting the complaint.
5th Upon receipt of the consignment from the courier note if the package is originally packed. If a customer finds traces of damage packaging or try to open, open the package in the presence of the courier and draw up a protocol, which will effectively pursue claims from the courier company in the event of damage or defects arising in kind.
6th Not constitute grounds for complaint differences in the appearance of ordered goods delivered, oglądanymi Store website, which may result from differences in other settings (parameters) of the monitor client.
PRIVACY POLICY
Customer placing an order agrees to the processing of personal data by vhplus.com Shop to fulfill your order and for marketing purposes (information on new products and promotions in the store).
Clients' personal data collected through customer contact data form is confidential and will not be shared with third parties.
You consent to receive communications from Internet Store vhplus.com correspondence by e-mail advertising and traditional - to the address specified in the order form.
According to the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 1997. No. 133, item 883.) Data are collected with due care and protected against access by unauthorized persons. Every customer whose data is in the database vhplus.com online store has the right to inspect their data, to correct them and delete them.
FINAL
vhplus.com Shop reserves the right to change the above rules regulations.
In cases not specified by these rules are applicable provisions of the Civil Code.
